--- title: "Welcoming Evan Thibodeau, our new Customer Success Engineer" slug: welcoming-evan-thibodeau description: "We're thrilled to share the news that Evan Thibodeau is joining Resend." created_at: "2026-03-06" updated_at: "2026-03-06" image: https://cdn.resend.com/posts/welcoming-evan-thibodeau.jpg humans: ["jonni-lundy", "evan-thibodeau"] category: "company" --- We're excited to welcome as a Customer Success Engineer joining us from Dubai, UAE. Before Resend, he spent the last 14 years as a customer-focused software engineer. He's invested in everything from support to solutions engineering and product development, which makes him uniquely ready to help the nearly 2 million developers trusting Resend with their email. ## More about Evan **How did you get into software?** Completely by chance. I was at a career fair looking for teaching jobs and was offered a paid internship to learn web technologies. A few days in, I was hooked. I love the mix of creativity, learning, and complex problem-solving that’s needed as a software engineer. **What does your desktop/home screen look like?** Basic unmodified Mac. ![Evan's Desktop](https://cdn.resend.com/posts/welcoming-evan-thibodeau-1.jpg) **Why are you at Resend?** I’ve known Zeno for a long time, but reading the public Resend handbook sold me on the company. I love the idea of being at a company that clearly values excellence but has no place for ego. This, combined with the fact that they genuinely want to help their users, made me really want to join! **Where do you find #inspiration?** I find inspiration in anything done excellently. This could be a well-presented meal, a musician who has perfected their craft, or a perfectly designed tool that is both durable and functional. It encourages me to strive for excellence in my own work by finding new and creative ways to solve problems. **If you weren't programming, what would you be doing?** I’d like to be woodworking or running a hobby farm with a farm shop. Definitely still creating something with my hands. **Favorite tool?** Any web browser. The internet is a magical place. **Favorite hotkey?** `Cmd+t` I open way too many browser tabs and never want to close one. **Favorite place to visit?** A beautiful trail for running. Two of my favorite spots are the mountains where I grew up in Juneau, Alaska, and the public paths of Oxfordshire in the UK where my wife is from. ![Evan's favorite place](https://cdn.resend.com/posts/welcoming-evan-thibodeau-favorite-place.jpg) **Advice for ambitious software engineers?** Stay curious and always look for ways to improve. Be creative about finding ways to enjoy what you do. There’s joy in the little things.